Shipping policy
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We ship to all major Countries like United states, Canada and Europe
Your order will be processed after payment is made. After that it takes 7 to 15 days depenting on your shipping adress.
Returns and exchanges
We have a 30 day return policy. If you want to return items make sure to send it to the following adress: Steinborngasse 31, Alsfeld, Hessen, Germany. After your items are approved you can expect an e-mail from is confirming your refund.
If wou want to return any item from our store make sure to ship it to Steinborngasse 31, Alsfeld Hessen, Germany and shoot us an email about your return to info@seraphine-luxe.com